Refund policy

Faulty or Damaged Goods

If you experience technical issues with your digital product, we are here to help.

Report the issue: Please contact us at Azsplybackup@gmail.com within 7 days of purchase with proof of purchase and details of the issue.

Resolution: We will first attempt to repair, update, or replace the faulty digital asset to ensure it works as advertised.

Refund eligibility: If we cannot resolve the technical fault within a reasonable timeframe, you will be entitled to a full refund.

Processing Refunds

Approved refunds will be issued to your original method of payment.

Refunds typically take 5-10 business days to appear in your account.